FAQ

Frequently Asked Questions (FAQ)

1. What is Fortatech?
Fortatech is a company specializing in the commercialization of automotive diagnostic and repair equipment. We work with imported products from brands such as Launch and others, in addition to manufacturing some of our own equipment. Our portfolio caters to both professionals and automotive enthusiasts.

2. How can I purchase products from Fortatech?
You can make purchases directly on our website, www.fortatech.com.br. Simply choose your products, add them to your cart, and follow the checkout process. We accept various payment methods, including credit card, bank slip, and Pix.

3. Does Fortatech offer a warranty for its products?
Yes, all products sold on our website come with a warranty according to the manufacturer's policy. If there is any issue with the product, please contact our support for the necessary assistance.

4. How can I track my order?
After completing your purchase, you will receive an email with your order's tracking code, allowing you to track the delivery directly on the carrier's website.

5. Does Fortatech deliver throughout Brazil?
Yes, we deliver to all regions of Brazil. The shipping cost is automatically calculated during checkout, based on your delivery address.

6. Can I return or exchange a product?
Yes, we accept returns or exchanges within 7 calendar days of receiving the product, provided it is in original condition and shows no signs of use. For more information, please refer to our return policy on the website.

7. Does Fortatech offer technical support?
Yes, we have a specialized team ready to offer technical support for the products we sell. If you need assistance, please contact us through our customer service.

8. How can I learn more about Fortatech's products and services?
On our website, you will find detailed information about all products and services offered. Additionally, we provide informative content about automotive diagnostics and repair so you can make the most of the equipment we sell.

9. Does Fortatech have an external and internal sales team?
Yes, we have both an internal and external sales team, ready to serve customers throughout Brazil. If you prefer personalized service, please contact us and one of our sales representatives will reach out to assist you with your purchase.

10. Does Fortatech use cookies on its website?
Yes, we use cookies to improve the user experience and display personalized ads. You can manage your cookie preferences directly in your browser settings.